No refund…only spendable cash
I purchased the Laser Hair comb for $250 back in July. Had a 6 month return policy and returned in December because it did not work for me. HSN will not return my $. Will only give me spendable cash(store credit). Store credit and a refund a very different. Anyone else have this problem? Contacting the BBB. What happen to Truth in Advertising!
HSN , Sarah
Thank you for taking care of issue for me. Please make your customers aware that on those few items that we purchase with a 3 to 6 month return policy, refunds go into spendable cash. Andrea mentioned to read specific terms & policy. Where do you find them? Again, I thank you for taking care of this.
Did you read the specific terms and policy prior to buying the item? I didnt, just asking
Sorry for the concern with this refund. 🙁 I’ve requested that we fix this and issue the funds back to your original method of payment. Please allow 3-7 business days for this to be processed.
Posted in Customer Service
12.27.17 4:36 PM