NO Customer Service
WOW Customer Service is terrible, and I’m wasting my time writing about it. I submitted an order using a coupon code that was good for the product I was going to buy, because my credit card number changed recently the system rejected my order when I went back in to change it they said I had already used the coupon. LOL not really but here again I called customer service that wants you to do all there work : IE: press 1 for blank or 2 for something else and after ten or so you finally get to press a number for so called customer service, and they even want you to take a survey about customer service, LIKE THEY CARE. They will more than likely block or hide this post so far away nobody will see it. so my call to customer service went like this:. She said her name and sighed and huffed like this was an inconvenience to her. Well good by HSN NO MORE and to that I will take my money elsewhere.
Ok I will try again but I no longer have the code for $10.00 off, if you would please send it to me, And thank you, I lost two Parents in the last 2 weeks 2 different causes, they would have been married for 70 years on July 3rd. I ‘m……………sorry. Thanks
Thank you for moving your post to our Customer Service board, @1mrdave. I share your disappointment with our service! and I assure you this isn’t typical. I will report this for you to ensure this doesn’t happen again. We do appreciate your feedback and carefully review all surveys. I’m sorry that your order was declined. I recommend speaking with your bank for more details. I have also reset your coupon so if you would still like the FixMeStick, you can still order it with this discount. We hope you will give us another chance!
Posted in Customer Service
06.30.18 4:51 AM