No credit on returned order
A few weeks ago I purchased some Secret Extensions products. The pony tail and hair twist were late in arriving. When they did get here they were not wearable. The red blond had almost no red in it. It was basically golden blonde so it did not match my hair. The red blonde twist was basically brown. Again it did not match. I returned the items right away. They were received about 10 days ago according to tracking but I have not received a credit. If there is a problem I would appreciate an explanation. That particular product line is inferior when compared to most HSN products. I would have kept the items if I could have. I really wanted to like them but simply could not use them. I should get a refund. If anyone can help, I really would appreciate it.
Thank you Kim for your help. As always HSN comes to the rescue.
hELLO , your account indicates 3 of item item 476666 was refunded for $13.75 each on 3/10/16. These refunds will appear on your online card statement within 3 business days.
so beautifully said!! i love you delray!! be well and stay blessed, my friend. xoxo
deek "merry christmas" you posted so many beautiful angels today… :heart: mightymouse
Merry Christmas Deek.:heart:
Merry Christmas Deek:womanhappy:.What beautiful angels you found.:womanvery-happy:
Posted in Customer Service
01.23.16 5:13 PM