Need Shipping Assistance
I just finished with a CS chat on HSN, and I still have misgivings about ordering here. In the past, I ordered clothing and the HSN shipping info said not to use a PO box for shipping address. I gave my street address, assuming I would receive items by UPS or Fedex ground shipping to my house. Instead, the package was delivered by USPS to my post office. I do not have home mail delivery. Luckily, the postmaster held onto the package and made sure I got it. I did get a little lecture about not giving my street address as a delivery address.
I am still getting the instructions from HSN to give my street address for shipping, and that I should contact my post office about redirecting the shipment (or something like that). Anywhere else I shop online gets the merchandise to me by my PO box, either directly through the USPS or by smartpost or mail innovations.
I would like to order from HSN, but I am thoroughly confused.
We have no way to guarantee how an item will ship out. Most items can be shipped to a PO Box, if it can not then you will be prompted to select a different address at checkout. If it is an item that can not be shipped to a PO Box, you’ll need to use your normal address and set up something with your local post office.
thank you for the prayers and beautiful angel…sending you hugs, much love and prayers too. :heart: mightymouse
oh deeklez, so cute:womanhappy:thank you.and very uplifting and fun!:heart:
Posted in Customer Service
12.23.15 1:59 AM