I ordered the Cricut Oct. 9th. The first payment was finally taken from my account. The amount paid was supposed to me $$.00, but $$$.00 was taken out. I spoke with customer service over the phone last night before midnight and was told the amount will correct itself at midnight. So, I waited until midnight to check and everything was still the same and is still the same as of right now. What’s going on?
When I ordered a laptop for a gift during the Free Shipping event I did Flex Pay and my first payment included the shipping but once the item shipped and the actual charge went through the $13.99 shipping charge disappeared and I was charged the correct amount.Apparently the full amount is included in the preauthorization charge then clears once the final total shows at shipment.Maybe something like that is the reason for the overcharge.
Hello , your order is being prepared for shipment and the first Flexpayment of $80.01 (including tax), has been charged to your card. The remaining Flexpayments of $62.48 will be charged to your card on11/26, 12,26 and 1/25/16,
Posted in Customer Service
10.30.15 2:49 AM