Need help with avatar
Last night I uploaded a new avatar. At the time I could see it in my profile. I got an email saying my profile update had been approved, but I’m not seeing my avatar anywhere–not in my profile or in the community. I had a friend check from her computer and she can’t see it either. Not sure where to go from here.
and , I had issues with my avatar earlier this year, even after it was approved. After suggested I resize it to 500×500, it finally worked. You might want to give that a try.
Ryan, I uploaded it again and saw the same thing. What seems really strange to me is that below the avatar are 2 choices: edit or delete; but when I click on delete nothing happens. I haven’t paid attention to this for a long time so maybe that delete choice is always there whether or not you have an avatar other than the grey head.
Can you tell me WHY my picture has not been approved since Sept. of 2015????? I know you are busy but this not an approiate excuse for this amount of time.
If, I did it wrong then please send me an e-mail providing the necessary steps.
Just uploaded it again. I saw it when I uploaded it, but it disappeared as soon as I hit “Save”
Sorry to see you’re having trouble with your profile picture, . Try uploading it again and we’ll see if we can get it up for you.
Posted in Customer Service
11.29.16 11:59 PM