Need help returning an item
Dear Manager, please help!
I hope a manager can help. I wanted to wear this necklace today for thankgiving. But now I am upset because I was so excited to wear this necklace but I can’t wear it. The magnets are not strong so they keep coming apart and the circle piece that comes with it will not stay in place.. it keeps flipping over and the back side is not pave so it does not look very nice. I would like assistance returning it.
I also used a gift card so i hope i can get that put back to spendable ka$h.
Item number 452 451 Heidi Daus Infinite Magic
PS Happy Thanksgiving
I still don’t see my refund.
Please help. Thank you
The necklace shows received and returned as of Wednesday but I don’t see my refund of the spendalbe kash gift card i used , I acutally don’t see any refund.. I requested it via all store credit (ka$h). Could a manager look into this.. How long does it take to show up usually?
Thanks so much.
PSS i looked up my order and was placed on nov 10th. thanks
Thanks so much!
Posted in Customer Service
07.12.15 4:57 PM