My review vanished
Several weeks ago, I wrote a review for the:
Colleen Atwood Black and White Enamel Clock Drop Necklace
My review did appear online and was one of 4 reviews. It appeared for a few weeks.
Today, my review is the only review that no longer appears. It can’t be because of the number of reviews, as there were only 4. I rarely ( if ever ) give a poor rating to any product, but this was one of them. Could it be that you dropped my review because it was poor?
I tried to add my review again but the system said I already left a review, so it also can’t be that it dropped in error or I should be able to leave it again.
Before giving me a canned response, could you please take a look at my individual situation? This is truly a sub par product and I feel people should know this.
Worthington, I’m sorry to see that your review was removed. It’s good to know that we don’t remove reviews because they are poor. Your review was removed because it contained another designer’s name in it. Please remember that your review should be about the product purchased. Sadly, you’re only able to review a product once. Please let me know if you have any further questions.
Posted in Customer Service
06.15.16 12:12 PM