My origami is damaged
I just received my origami shelf and its damaged I’m angry.. I paid shipping also so to receive it damaged drives me crazy and I shouldn’t have to go through the extra trouble sending it back so what should we do to resolve this issue???? P.s. I have pics
My roommate received an origami from HSN yesterday and there are multiple dents and scratches on it also the shelves do not lay flat when it is opened, I ordered one a while ago with no problems I believe she will be asking for an exchange is that possible?
I’m so sorry to hear this arrived damaged, brusky. I’d be happy to help set up an exchange, but you would need to return the damaged unit. If you’d prefer to keep it as is, I can offer a partial refund of $20.00 to keep as is.
Posted in Customer Service
01.24.19 1:12 PM