My Ming Today’s Special Induction Burner did not arrive before Christmas as publicly promised by HSN
Please HSN Customer Service, just telling me you are sorry because both I and my Christmas Gift Recipient were lied to by HSN during the Ming Tsai Today’s Special publicly televised presentation, does not make up for the very fact that, HSN promised time and again during their public televised Today’s Special Presentation that “if I ordered on 12/16/2016 the Ming Induction Burner with Casserole Buffet Pan, “it would arrive in time for Christmas”.
Well it was not gifted and under the Xmas tree since it was shipped out late, and was delayed SO IT WAS FINALLY DELIVERED TO MY RESIDENCE ON 12/27/2016, and that is not HSN arrival in time for Christmas!
Had HSN had any belief that this item would for whatever reason not arrive as publicly promised on national TV in time for Christmas, then HSN should have paid the additional cost differential to ship this item out via UPS Blue Express Carrier service, to ensure it would definitely arrive in time for Christmas gifting”.
Listed below are the additional financial costs I had to endure, all because of HSN and their not delivering in time for Christmas gift giving, as they publicly stated and promised:
#1) I had to take a taxi cab and sit in horrific pre-Christmas parkway traffic, and pay round trip fares and expected taxi gratuities to get to a Shopping Mall far from my home, which btw was full of frenzied late Christmas Shoppers, and that was quite an unexpected additional nerve wracking experience, as well as an unexpected additional financial expense in more ways than 1 and that is outlined below.
#2) I had to then to waste my precious time at the busiest time of the year in an over crowded Shopping Mall where everyone was grabbing everything trying to find Christmas gifts at the last minute, and they pushed and shoved which was extremely unpleasant as was having items grabbed at when interest was displayed.
#3) Besides the round trip heavy pre Christmas parkway traffic, and the taxi cab meter expense escalating rapidly, I also had to spend even more to money to pay for very expensive taxi cab fare, to look to purchase a different Christmas gift which would also be expensive, in order to have something just as nice as the Ming Tsai Today’s Special under the Christmas Tree for the gift recipient I promised it to.
#4) Then I had to pay taxi cab fare again to ride on a very populated heavy Pre-Christmas traffic parkway in order to get home with the expensive Christmas gift I was forced to purchase……. all because HSN deceived everyone and did not deliver “the Christmas gift as publicly stated on national TV. Members, and my
#5) Also an unexpected additional problem HSN ensued which evidently I also received as an added HSN bonus, due to their not delivering in time for gifting on Christmas Day. The unexpected costly added HSN bonus was even though the Ming Tsai Today’s Special arrived after Christmas Day on 12/27/2016, which was too late to gift under the tree to my gift recipient on Christmas Day, my wife asked besides the two other jewelry gifts I gifted to her on Christmas Day, if I would also gift her the Ming Today’s special, and the Ming Tsai glass buffet pan cover I additionally purchased to accompany the Ming Today’s Special. Of course had I told my wife “No they will all be returned back to HSN for full refunds, I would have looked like Scrooge, so she is keeping them all, and thanks for that too HSN”.
#6) In view of all of the above, I had to personally endure all of this embarrassment, multiple grave inconveniences, and spend so much more money than I would have spent had I remained comfortably in my own home, and HSN delivered my gift recipient’s items to me via UPS Carrier, but in time for Christmas, as they promised they would on national televised Presentations throughout the day.
Another irritation and very sad disappointment was seeing the disappointment in the gift recipient’s eyes, and hearing the grave disappointment in her voice, when she unwrapped both of her Christmas gifts I bought at the Shopping Mall.
She exclaimed “These are very beautiful, and very expensive, but whatever happened to the HSN Ming Induction Burner and Buffet Casserole Pan with glass cover we watched together on television, which you promised you would gift to me as my Christmas gifts?”.
Of course I was highly embarrassed especially in front of all the other Christmas guests opening their Christmas gifts which were placed under my Christmas tree, when I sadly replied “I am so sorry but HSN failed to deliver everything Ming Tsai related for your Christmas present, as they promised” and it is not my style to give you an I owe you promise in your Christmas Card, and make you wait until HSN decides to grace me with the delayed Ming Tsai delivery. I needed to ensure you have Christmas presents on Christmas Day, under the tree for you to also unwrap and enjoy just like everyone else.
I WOULD GREATLY APPRECIATE A SIZABLE SPENDABLE CASH CONCILIATORY CREDIT POSTED DIRECTLY INTO MY HSN SPENDABLE KASH ACCOUNT. (IN ALL FAIRNESS, THAT IS THE VERY LEAST HSN SHOULD DO AS FAR AS TAKING HSN RESPONSIBILITY FOR FAILURE TO DELIVER WHEN PUBLICLY STATING ON NATIONAL TV THAT HSN WOULD DELIVERY THESE MING TSAI ITEMS IN TIME FOR CHRISTMAS, AND ADDTIONALLY IN VIEW OF EVERYTHING I POSTED ABOVE.
Posted in Customer Service
12.28.16 11:56 AM