My HSN order status, HSN order history and HSN flex pay manager have all completely disappeared.
I have not yet completed payments for my HSN flex payments to HSN, and orderd quite a bit of which I received some items already, and some other items are still in the process of being shipped by the carrier, to my residence.
As of 1/24/2017 in the early AM, all my HSN orders, HSN Order History, and my HSN Flex Pay Manager History has disappeared completely.
The only information displayed which I can see under my HSN.com Account states no orders found.
I hope this HSN glitch does not become a constant problem
Please resolve and reinstate my HSN.com account to reflect everything again, and also kindly advise reply asap, and many thanks.
Same thing here…everything went *poof*. Like I never ordered anything.
I am having the same issue. I was getting concerned that they screwed up my account. Hopefully this gets resolved soon.
Expecting deliveries, but *poof* all my info has dissappeared!!
Where did it go????
…and can you please fix it and put it all back???
Same thing just happened to me. my status and history are gone. all it says is no orders found. I also have something on back order that was sold out info is missing and they charged my account and its never been shipped to me. I hope they fix this glitch and Im not paying for something that is sold out and never shipped to me.
Ha! I just came over here to post the very same thing!
Also… my spendable Ka$H is gone… poof!
SCREEN SHOT OF COUPON 164289 posted above
Coupon 164289 can be used on only one item and can only be used once by its recipient and is valid for selected customers only. This coupon is valid for $10 off your purchase of $20 or more from HSN TV, HSN2, HSN.com, HSN Mobile or HSN Shop By Remote (where available).Coupon number is non-transferable. Coupons must be applied when order is placed. Excludes shipping & handling, sales tax, Today’s Special, Today’s Special Presale, This Day Only offers, and clearance itemsand can only be applied to the first shipment of AutoShip items. The use of this coupon may disqualify the order from inclusion in other promotional offers or discounts. Coupons cannot be applied to or combined with other coupons. Coupon is not valid for Arrow Sewing, Charitable Contributions, Dyson, Gift Cards, iRobot Roomba 880, Janome, Samsung Large Appliances, Selected Footwear, Electronics and Gaming. We reserve the right to cancel orders when unexpected coupon system errors occur or in the case of abuse, misuse or fraud in connection with the coupon number. Offer is valid 11/1/2016 – 11/30/2016. Coupon Expires on 11/30/2016 at 11:59 PM ET.
Thank u! Thank u! Thank u!
Posted in Customer Service
11.24.16 12:06 AM