Multiple charges to my credit card
I was about to place an order and went back to look for more items, and before I placed the order my card was charged. Once I placed the order my card was charged again and didn’t include the coupon I used. How did $37 turn into $61. This is my first and last time ordering from HSN.Scam scam scam so what if the money is returned how do you charge people to hold items in their carts?!!??? What if they never order it!!???!!! They have to wait 72hrs for a refund.Total BS!!!!!!!!!!!!!!
@suzi203, I’m very sorry to see this. I’m not sure what you’re seeing on your end but I can only see the one order for 2 games. Looks like you used a coupon for your order. When you place an order with us we authorize the amount before any discounts are applied. Once your order processes, you will see the correct amount of $37 was billed. If you don’t want the order, I still have time to cancel it. Please let me know how you would like me to proceed.
Posted in Customer Service
12.02.18 2:39 PM