MOP Slow Shipping Fiasco
It delivered Tuesday 1-12 almost a week AFTER the bucket and extra head ( which along with Joy pillows delivered the 6th) I live just a couple hrs from the HSN fulfillment center .
I ordered those items at the same time on the 3rd . I cannot help it they shipped part of the order a week after the other part of the order.
My mop was the TS …….. YUK they did NOT include the paperwork to cancel the magazine . I know the magazine was just offered on the 3rd. WELL I ordered on the 3rd right after midnight Saturday night .
Anyway since mine was shipped after many had received theirs, I guess they had stopped putting the form in the boxes . Goodness I could return the mop but then there is the extra mop head and the bucket . That would mean ship two different boxes .
What a mess …. I want the $8 refund for the magazine (which I do not want)
Hi , I apologize for the wait for your order and for the refund form missing from the package. The form is also available on our site, but for your convenience, just click here for a copy of the form with instructions.
Posted in Customer Service
01.14.16 3:57 AM