Monthly Program Guides
I have requested a program guide for the last two or three months. You are very kind and reply that a guide will be mailed to me. I have not received any program guides at all.
I used to receive a guide automatically since I have the HSN card.
would you be so kind as to tell me what I need to do to receive a program guide monthly?
Thank you for your time and response.
, I’m checking with our buyers for you to see if we have any information on this. As soon as I hear from them, I’ll be sure to post the information here.
, we’re working on bringing this product to HSN. No date just yet but we’ll keep you posted.
There is no way to receive a guide monthly, they’re usually sent out with orders. I did check your account and I do see we have sent out guides for the last few months to you, I apologize I do not know why you’re not receiving them. I’ll request one for you this month as well, and I would suggest you check with your postal carrier to see if it’s somehow being sorted as junk mail and not being delivered.
Posted in Customer Service
11.04.15 3:17 PM