Manager – Please help
My Television just left New Orleans – where it should have been delivered – and has gone to and left Dallas Texas. Where is my TV going??????
At least yours is moving!!
It will very likely be delivered on the stated checkout date of the 9th.UPS estimates once the tracking number is sent to them.That doesn’t mean it will be dlivered sooner..As for it leaving the area it should be delivered that happens often especially during the holiday rush times when they have to deliver extra packages.
You TV is probably on a truck or a flight that wasn’t unloaded at that stop and was routed elsewhere where it will be sorted and placed on a truck or plane back to that area.Sometimes UPS adds additional tracking updates to an area, despite the shipment not being there just so they have a location to attach the tracking to.This is done to move the shipments on schedule.If they have a semi loaded with packages it makes more sense time wise to take the shipment where it can be sorted and routed to the destination rather than unload a whole truck to locate one package just because it is near an area.I have this happen once in awhile and its usually when they are bogged down with packages like now due to Cyber Monday,etc.
As wild as that seems it is faster to go elsewhere and reroute than wait for something that might be going directly to an area.I had a delayed package last week because there wasn’t room to put more and one package arrived a day later than the other three..Its the holidays so this can be expected from all the carriers at times.
So if the TV is in California tomorrow noone can do anything until the 9th?
OK, what happens if instead of closer to me it get shipped even farther from me? And why do you guys keep saying the 9th when it was the 5th and was adjusted to the 6th? What you guys always estimate as the delivery date is hardly ever the actual delivery date. It’s the estimated date until UPS picks it up and then they are able to set a delivery date in their system according to when they picked it up.
I apologize I’m not sure why that is being routed this way. If you don’t receive it by the estimated delivery date of 12/9, please let us know.
? DID YOU COOK IT FOR DINNER WITH HUSH PUPPIES? :womanlol:
Posted in Customer Service
07.25.16 11:35 PM