Long wait times for customer service
Calling customer service today, I waited for 2 hours trying to get someone on the phone to help me. I was transferred, disconnected and forced to wait over and over. I was given 5 different phone numbers and they all had long wait times of 30 minutes or more. Who has time time wait this long just to speak to someone at HSN? This is the poorest customer service I’ve ever experienced. HSN can afford to hire more people to answer the phones and help us!
Hello lovethe80s, long waits and transfers are never our ideal experience and I apologize you weren’t able to receive quick service assistance. If you’d send me a Private Message with your concern, I’ll be happy to see how I can assist.
Posted in Customer Service
12.03.15 9:22 PM