Late Once nightmare
Fine print, I would never have opened an HSN Comenity card had I realized what missing one payment would do. After all these years, late once in part due to not being able to log into my account to make a payment. So next bill got payment funds, and on down my list. Since January, I called 3 times about the problem. 4th time finally rep helped me. The next bill due got the payment. Catch up by paying over minimum barely covers late fees and interest charges. Without notices, limit is reduced, flex payments rejected, and higher late fee. Unbelievable horrible practices. Needless to say, shopping on HSN will decrease. Paid all flex payments with another method.
Beware if you are late and have to make up the missed payment
Posted in Customer Service
04.03.18 1:15 PM