I received the 10 pack of Korres’ Body Butter. I have no problem with the products, but they were shipped in an envelope, not a box. Well, the carton was smashed and ripped. I had planned on giving the set as a gift, after hearing the host remark numerous times what a pretty presentation the box would make. The box was in such bad shape, the tubes were loose in the envelope. So, now I have to go and find something else to use for the tubes. Just wanted to inform someone about the bad condition of this "gift". The presentation was one of the reasons I purchased this in the first place. Very disappointed.
, I’m very sorry to hear your 10 pack arrived in that condition. I have reported your concern to our leadership team so we can look into your concern and prevent this type of experience in the future.
Posted in Customer Service
11.16.15 11:55 AM