Just when you think HSN’s shipping can’t get any worse….
I ordered a ring on Jan 8th. On the 9th it was shipped. Wow!, I thought. THAT never happened before. Could it be HSN is finally pulling it together in terms of shipping? Why, NO!!! According to the tracking screen, that ring has been about 5 miles from my house for the past 5 days. If the tracking notes weren’t so infuriating, they would be hilarious. A few days of “Destination Scan” – all in the same town, mind you. Then the notes say that UPS will “be in my area and will deliver my surepost package instead of the post office.” That was days ago. No package. Then the the notes say “out for delivery”. Not received. A few more days of destination scan and as of today the notes say “package is being held for a future delivery date and will be rescheduled.” Are you kidding me????? When I called UPS, they tell me it’s the shipper that is making these changes. So, thank you, HSN, for another FABULOUS shipping experience. Who knows if or when I will ever receive this item but I can see it now. It will be sent back to you due this fiasco and i will be REALLY upset since this item is sold out. And please don’t try blaming UPS. I don’t have any issues with them on any deliveries and, guess what? Shipping with HSN is ALWAYS an issue so experience has me believing their story.
I’m sorry to see the frustration regarding the shipping of your order, . I looked into this and it looks like it is still scheduled to be delivered by the expectant delivery date. If it’s not received by this date, please reach out to us so we can look into it further.
Congrats to Lizzie and all the winners:smileyhappy:
congrats trekky and all of the other winners as well!!! love it. xoxo
Congrats on another win Trekky! Enjoy your prize!
Oh my goodness. They say things go in 3s! How wonderful. Just goes to show you can win in the Rewards Store. Enter those tickets folks and win win win.
And CONGRATS to all the winners. I love to see winners and I love to congratulate everyone!
Congratulations Trekky on your win. Well done!.:smileyhappy:
Trekky,Congrats on your win.Hope you enjoy .:womanhappy:
Sheba,What beautiful fireworks.:womanvery-happy:
Congrats Trekky I hope you enjoy your new crafting win.:smileyhappy:
Congratulations to all of the winners.
Tells us how you like the product when you get it and use it.:smileyhappy:
Your HSN friend,
TREKKY HELLO I AM VERY HAPPY FOR YOU CONGRADULATIONS TO YOU . AND ALL THE OTHER WINNERS . KEEP ON GOING .
Congrats … I am not a gamer , I am absolutely awful so I seldom play .
Congats to Trekky and the other winners :smileyvery-happy:
Posted in Customer Service
04.02.16 12:14 AM