Joy Vacuum–very dangerous
I think that customer service needs to pay special attention to this product. As many of us said it easily overheats. A cute simple product that I beleive might be very dangerous especially considering the elaborate directions in the User Manual about overheating. Mine got very hot right away and I returned it. This should NOT be used by chidren, the elderly, or anyone who might leave it running in error. I have never written anything like this, but I believe that this is a law suit waiting to happen and this product should be withdrawn and recalled.
GET A GOOD LAWYER.
i, too, have wondered if this might be recalled. i am strong and very careful , but i put my finger on the vent and …..OUCH!!!!! the handle gets really, really hot, but the vent is down right dangerous. i know enough to turn it off. but it could potentially burn someone. today it turned itself off. i knew to really unclog the inside filter. i just couldn’t believe that it clogged up so fast. i have used it for three weeks. anyway, please be careful and let us know any updates.
, thank you. I will let our merchandise department know about your concern.
Posted in Customer Service
07.05.16 11:21 PM