Joy TS Readers Chip
I just received my set of Joy TS Readers. They are really nice looking!
But..one of them is sadly chpped on the left top it’s really noticable. I took a pic…when looking at the pic it’s the top right next to the bridge since the pic is looking at the readers.
I don’t want to return the whole set. is there anything else you can do? Could you just send me one replacement?
Thanks for the quick reply!
I don’t want to sent the whole set back. So I would prefer a $5 partial refund.
Thanks so much for your help.
Hello , I’m so sorry you received one reader with a noticeable blemish. Thanks for including the photo. Unfortunately, it would be necessary to return the entire order for a full exchange. The other option available is to accept a $5.00 partial refund to keep the order ‘as-is’. Please post back and let me know which option you prefer.
Posted in Customer Service
02.03.16 11:13 PM