Joy & Iman Purse
My purse came today, the tote with the tassle and pocket watch. It is very nice, but the watch will not work 🙁 I followed the directions and nothing. Then it counted out like 20 seconds and stopped and now nothing.
I’m sorry to see the watch isn’t working, . We still have your color in stock if you would like us to send out an exchange. We’re not able to just send out a watch so we would have to exchange the purse as well. If you’re not that concerned about the watch, we can always issue a partial refund for you to keep the item as is. Please let me know which option would work best for you.
Posted in Customer Service
02.24.16 6:32 PM