Items appear in my checkout bag – HSN MAGIC???
Every few weeks, items appear in my checkout bag – seemingly by MAGIC – because I have certainly not accidentally clicked on them, looked at them or otherwise done ANYTHING to make HSN think I’ the least bit interested. The most egregious HSN efforts were yesterday, when TWO ridicuously overpriced televisions appeared in my bag – over $3K of crap I had to REMOVE. What kind of scam are you perpetrating on someone who only plays the arcade, HSN? Because this? Is getting REALLY old.
Hello , I can understand seeing random items appear in your shopping bag would be startling and unwelcome. Items are not not being added by HSN. It can occur if another family member or visitor co-shares access your computer. I suggest to be sure to sign out when you leave and sign in when returning to the HSN site. If you are the only one accessing your computer, let me know in a Private Message the dates and the items that were added. The Private Message function is located in the upper right corner of the Community Page. Just click the envelope icon and address it to HSN_Candace.
Candace – I’m the only one using my computer, so this glitch is NOT coming from my end – I don’t even look at items on HSN’s website. I will wait until more items appear in my checkout bag, and PM you before I remove them. Thanks for your concern.
Posted in Customer Service
01.07.16 11:49 AM