Item shipped 4/26/17 not received yet
I had an item ship 4/26 but it has not been received and when I track it it only reads “initiated”. How do I find out where my package is?
Hi. The item that I ordered 4/26 and subsequently was credited for because it never arrived, arrived yesterday. How do I return but not be credited again?
I’ll take the refund offered.
@toots1969 – I have issued the refund back to your original method of payment. You should see the refund reflected into your account within 72 business hrs from tomorrow’s date.
As for the shipping, this item did ship, but something may have happened between the warehouse and UPS hub that we will certainly have looked into.
@toots1969, it’s disappointing to see that you haven’t received your order. We still have this item available if you would like to receive a replacement. Please let me know if you would like that or a refund.
Can you tell if it ever shipped or if it is lost?
Posted in Customer Service
06.02.17 4:36 PM