Item 544114 smartstick with qick disc duplicate
I already have the win cleaner from a prev purchase with hsn. I purchased this because of the wincleaner duplicate finder. I received it today, to find out you can only use the duplicate finder on MAC and not on Windows 10. This upsets me because I have now purchased something that was sold on TV as a new item for computers, it was not indicated to be for Max only . ON the front cover it states for Windows and Mac either one. This needs to be returned, I already have the Wincleaner 2016 and nothing is new on this item. Please let me now what to dow and if the return shipping will be covered?
Hi judiwonder, looks like 3 pieces are included in the item. The Duplicate Finder USB flash drive is Mac Only, The QuickDisk USB flash drive is Windows Only and the Refresh Micro Pad is for smartphones only. If you’d like to return it to us, you can certainly do so using the EZ Return label provided with the packing slip.
Posted in Customer Service
03.29.17 10:09 PM