Not sure why but my mom has a Galaxy Edge I have a Galaxy Note 5 we are both on the same t-mobile account. When she goes to look at an item she can preview the different color options of the item and how it would look. I do not get to preview the color options on the actual item it’s like the picture of the item does not appear when I go into the actual item. I see the color options but no preview picture this is not the case for her. Can you please advise?
Hi Nellyj6, what version of the HSN App is installed on your device? Also, which item are you trying to view?
Posted in Customer Service
09.30.15 5:46 AM