Inconvenient Website Change
I love the HSN website and use it to shop every day. I am not kidding. Up until recently, if you saw something you liked by a designer you could click on that designer’s name and it would take you to the rest of the things that designer is offering for sale. Now, if you want to shop the same designer, you have to type the name into the search bar in order to get there. I know I sound really lazy, but it was more convenient just to click on the name. Any chance that could be changed back?
Thanks for posting back in October! I quickly discovered that there was a link located below. Today as of 1.31.16, the link has been removed from the page. You know that QVC is the same way, so I guess HSN is trying to become like QVC and what a shame. I had loved the fact that HSN’s website was more current and user friendly, but that has changed.
texie76092, I have wanted to submit this request for a long time & today I decided to do it. To my surprise I found you already put in the request! Thank you. 🙂
If you scroll down a bit on an item, the designer/brand is still there, Texie.
It took me awhile to find it too.
Thanks for the suggestion, . I’ll be sure to share it with our web team for you for future updates!
Posted in Customer Service
02.01.16 2:42 AM