IFit “90 day” trial
I purchased the treadmill at New Years, and then as is now the description states you get a 90 day trial. I joined using the only code that was in the box thinking it would be 90 days. The pamphlet also mentions a free tracker. Upon doing so I was charged in 30 days, and was told that I would have to pay for the tracker, as it isn’t free at all. After countless emails I was told to give them my address and they would give the tracker. However, I would not receive any length in the trial. They said their computers do show any 90 days EVER being offered. As I type, the description still states that the trial is 90 days. They said to contact you. Since you’re the one stating such.
I’m truly sorry for any concern this has caused, @ane1there! We would be happy to look into this for you. Please provide us with a screen shot and a few more details about where it is listed with a 90 day trial. You can send this to HSNSocialCare@hsn.com and we’ll be happy to see what options are available.
Posted in Customer Service
07.13.18 5:24 AM