I Did Not Appreciate Missing Out On Perlier Hand Cream Bonus
I was super excited when I realized Perlier was having shows on the same day as one of your August Thursday coupon specials for HSN cardholders of $20 off $99. I love Perlier (just check out my order history) so I knew I could easily fill my cart with more than enough to be able to take advantage of the offer. I was even more excited when I found out I could get one of their wonderful new hand creams as a half price Bonus Buy, just by purchasing any Perlier product. But wait!, I should have known. HSN has a terrible track record when it comes to coupons (stingy, stingy, stingy) and I found I had to choose between getting the $20 off or the bonus hand cream, because you can take advantage of only one offer at a time. Seriously, HSN, if we are cardholders, you know we love shopping with you. Would it have killed you to have let us just be able to take advantage of that Bonus Buy when we were coughing up almost $100 bucks to you?
I got a cryptic email from you guys and I called customer service this morning, and it has been sort of semi – resolved. I just needed to vent my spleen; I chose the $20 off instead of the hand cream. Maybe next Thursday if I take advantage of the HSN card promo again, I’ll throw the hand lotion into the cart and get it free. Just wanted you to be aware, I’m probably not the only one bummed about this.
Posted in Customer Service
08.18.18 3:37 AM