HSN Sends Me an Item That Someone Returned With Missing Parts
Well I received my order 1562353707 and as soon as I opened it I could tell the item had been returned to HSN by someone! I opened the box and items were missing! I told the chat person that and she is sending a replacement but I have to wait to get it 4 to 7 business days! I have already waited long enough to get this one! I asked for faster shipping and they said no. Oh! But, they are sending me a shipping label to return the other one for free! Well I hope so! A defective product that I would have to pay to send back when it was sent out by HSN!!! Made it sound like they were actually giving me something for free!
@newfylof1, I’m so sorry you received your order in that manner. It’s never our intention to send out a used item. Your feedback is important to us. I’ll be sure to pass it along.
Posted in Customer Service
01.04.19 9:43 PM