HSN PLEASE WE NEED EXTENDED WARRANTIES FOR 1AND 2 YEARS WHEN PURCHASING ITEMS
PLEASE HSN OFFER A 1 AND 2 YEAR PRODUCT WARRANTY RIGHT UNDER THE ITEM DESCRIPTION SO I CAN PURCHASE IT THE SAME TIME I AM PURCHASING AN HSN ELECTRICAL ITEM, OR IF I CHOOSE TO RETURN BEFORE MY HSN 30 DAYS TRIAL EXPIRES TO BUY THE EXTENDED WARRANTY FROM HSN.
PLEASE REPLY ADVISE AND MANY THANKS!
Hi @redman1, we don’t offer a 1 year extended warranty as some items have a 1 year manufacturer warranty. However, when offered, we do place the offer of the 2 and 3 year Protection Plans on the item page (under the FlexPay option), after you add the item to your bag and right before you select “Secure Checkout.”ions of the item. I’ve included photos below.
Thanks HSN_Krissy bit my 2nd question above I will ask again:
Can I try the item out under the 30 day trial period HSN offers, and if it works to the satisfaction of myself, or my gift recipient, before the 30 day HSN trial expires can I return and add the warranty then or call that order in and HSN can add it for me?
Please reply advise and many thanks:).
I am so sorry that I missed the 2nd part of your question @redman1! While we always recommend purchasing the HSN Protection Plan at the same time as the item, you have up until 90 days from the date of purchase to add the protection plan to your order. You can just give our Customer Service department a call and they will get that taken care of for you.
Posted in Customer Service
06.29.18 5:54 PM