Thank you Erica for your rapid reply!
The customer service person I spoke with was very courteous and understood our frustration. I added our new ‘SHIP TO AND bill TO ADDRESS. It "seemed" to have recorded it properly. Yet, I’d appreciate you taking a look to make sure. I ordered a ‘Collen Lopez" jacket recently and see it’s still in packaging. This would also need to be delivered to our NEW address. The most recent order was for the Joy Mangano buy 40 hangers get 40 free. With the move to a new location, I’m sure you can understand the need for more of the best hangers on the market! Oh, although our new adress "seemed" to added properly it STILL would not accept it as ‘VALID".
Erica, I understand the reasons for the HSN policy. However, it most certainly is not fair to faithful, paying customers. We’ve been purchasing many items through HSN for years and am extremely satisfied. We have several products on ‘flex-pay’ and "auto-ship" and do not want our delivery being delayed due to someone else having not been faithful in their lack of responsibility.
The "Colleen Lopez’ jacket just ordered is in packaging. I would be deeply apprecive if it would be ordered at our new place. I’ll be eager to hear your response. Again, I want to express my appreciation for your rapid reply. With the move, plus, me needing to be at a conference the week-end of Valentine’s Day this has all been very stressful making things all come together at the right time is crucial, Thank you for your understanding. You foks are the best!
Kindest Regards…as Always
Thomas and Patricia
**** Edited By HSN – Removed Personal Information ****
, I’m very sorry but your orders are going to the old address. Sadly, the orders have already been sent to the warehouse and I’m unable to stop them at this time.
I ordered the gorgeous silver, it’s very soft and warm and has a lot of fabric…
maybe too much although I’m 5′ 10" and size 8-10.
For the amount of roominess it should make it easier to move around in.
Yet doing simple household chores: cooking, dishes, making the bed, or eating, etc.
I fear it catching fire, getting sopping wet, catching it on something, or getting so dirty
I’d have to wash it everyday.
I’ve tried experimenting several other ways it could be worn, and considered
having it altered.
I think it’s great for answering the door, doing some major lounging,
and staying warm and snuggly. That may be what it’s supposed to be used for.
I wanted something to replace PJ’s, sweats, or a robe.
I’m on the fence as I love the feeling of soft & cozy against my skin.
I received the two sets I ordered The snap on the left sleeve of the gray was broken 🙁
Unfortunately, gray is sold out.
Hoping for a quick exchange with another color.
They do seem very soft and warm .
Ladies I was hooked last year with the Angel wraps, this year I got the snow leopard set, he 3 pairs of the socks so they will match my robe whenever I wear it and I even got my favorite NFL team Angel Wrap. Being here in Illinois I an already using my wraps as the mornings are really cold. They come in so handy for grabbing and throwing around you when you have to run to the door, of course for the UPS man or mailman. Hope you are enjoying yours as much as I am enjoying mine.:womanvery-happy:
I received my Wraps, Throws, Sheets and Blankets. I’ve not used or worn any of it yet. … But I am VERY PLEASED! They are all so Pretty, Warm and Cozy.
I got 2 sets last year, for me and MIL. Coral and chocolate (don’t see that color this year). They are warm and comfy, even the sockies are soft.
They wash wonderfully. When I don’t use it as a warm wrap, I leave on my recliner and use it as a pillow for my back.
Hope everyone enjoys them like we do.
Not sure what all I have … But I think I purchased three TS, two throws and three blankets.
I am so tempted by this set. It must be heavenly to the touch. Watching TV at night and cuddling…
It’s oversized so would depend on how much wrapping up you want, but it wouldn’t be too long. The socks are socks, should fit anyone. My coral one from last year is still nice.
I bought 2 sets, wanted more but had to control myself. I remember last year when they had these they sold out and I couldn’t get any. They sure have a lot of beautiful colors!
On second though, I might get a TS and one or two of The Throw And Booties Set. … But ithere is no telling how the booties fit. I’ve ony seen the models sitting down in them, covered by the throw.
WOW did you hear the caller ……hahaha
Sheets are cozy and pretty but can’t withstand the cat walking across, at all. Mine is pretty much ruined after just a few uses. Of course if the idiot fully retracted her claws when walking, the way a normal cat would, this would not happen, or at least not so badly.
So cute! Does anyone know how they fit someone short, especially the arm length?
Posted in Customer Service
11.20.15 5:29 AM