HSN Card BEWARE of COMENITY Bank
I have reported the HSN Card / Comenity Bank to the FDIC and Consumer Affairs Bureau, for fraudulent activity on my account. They credited and then debited a large check I sent them, claiming they “could not scan the check and therefore did not cash it.” This was a LIE. Bank of America sent me the cashed check and the funds were withdrawn. I have told them to credit my account no less than five times and they have not done so. This is FRAUD. This has caused me great stress. Comenity should be shut down.
I really am sorry for this delayed response and can see your frustration, @jpeg1. I wanted to let you know that I saw your concern via our social channels and have escalated your concern with Comenity Capital Bank to get it looked into and addressed. I can’t apologize enough for the unneeded stress this has caused.
Posted in Customer Service
03.25.19 12:45 PM