Hsn blocked my account at my first order
Back in May when i just had my baby i bought some cosmetic products on hsn.com for the first time. I bought 5 items their system processed my order in a weird way splitted the order 5 items into 5 different order numbers then they cancelled all my orders after wards. And after that they decided to block my account without any explanation. I called HSN customer service number they sent me to different department to talk to a cold heartless woman unhelpful unwillingly to fix my account. It made me feel like i was a theft while trying to spend my money on their company. I guess they block customer account based on phone number, name, address, ip address. Thats really messed up if they keep it up so nobody can do any online shopping with them.
- This topic was modified 10 months, 2 weeks ago by hsnblockedmyacc.
I”m terribly sorry about your experience. We apologize for the service you received. We will be glad to share your feedback with our Leadership Team.
Posted in Customer Service
08.05.18 12:02 AM