How Could I ???/
How could I owe anything on Order#: 1338194612 . I returned the item and received a refund (what I paid less the return price ) ? The flex pay is still showing I owe 49 dollars . I owe ZERO, I returned the item. Please Help !
Thanks Ryan . The item shows ME the manage this Flex Pay link , I hit it , it says
Total Amount Paid: $56.99 of $106.95
$32.01 Paid July 14, 2016
$24.98 Paid August 03, 2016
Your Remaining Balance $49.96
I called CS via telephone they said they could not see the manage flex pay link . But I do not have any balance owed on the item This improved (cough) website is really something . I did notice after further looking there is no way to pay the balance ….but why have a balance showing ? Improve web page .. really ? I say not . At least the CS is still awesome :smileylol:
, I’m not really sure what you’re seeing but the $49 is what we refunded to you in Spendable Ka$h. There is no open FlexPays for this order.
If you click on Recently Aired on top of your HSN homepage it will show the most recent items but also there is a View more aired items in blue. If you click on this it will show you not only HSN back shows and what was featured in them but HSN2 is there too. It may not show every item but hits most of them. It goes back several hours and also shows items the hosts were wearing. It doesn’t go forward but goes back a good many shows. It shows the type of items in each hour’s show and then you click on it. I use this quite a bit.
Posted in Customer Service
04.18.16 8:43 AM