I saw on TV today Digital Gadgets is recalling all there hoverboards I think that is the one I got from you? Is it? Where and how do we return it?
I had to send the first Hoverzone Air Ride back, because it stop working. I’m now having the same issues with the replacement.They cost to much, to last such a short time. Finding this on my account shouldn’t be a problem, because I’m still paying for it. What steps should I take in getting a refund!!
Hello @Boneseyes, like you, we have seen some press reports that have indicated that a few other hoverboard brands have had issues with their lithium batteries, but we have confirmed that the lithium batteries in the AIR RIDE hoverboards have passed applicable safety testing.
I am unable to locate an order for the Air Ride hoverboard on your account. If you have any concerns, please Private Message me the order information and I’ll be glad to address your questions.
Hi I have an Air Ride I purchased during Xmas and it just stopped working less than 9months later. What can I do?
Thanks FaireMaiden this is a Very Pretty set. I hope it works out for you. Thanks for taking the time to share this.:womanhappy:
Posted in Customer Service
10.02.17 10:33 PM