I though the policy was orders placed after October something (15th?) could be returned by the end of January. I placed an order on 10/20 and don’t have the option to return. Order number **********
**Edited by HSN: Removed order info to comply with HSN Community Guidelines.**
- This topic was modified 6 months, 1 week ago by HSN_Krissy.
Hi @emt1404, our holiday return time frame is orders placed between 9/30/18 – 12/21/18 can be returned postmarked by 1/31/19. Even though we have extended our time frames, our system still goes by our normal 30 day return time frame. I’d be more than happy to assist you any exchange or returns for this order.
Posted in Customer Service
12.19.18 3:09 PM