Help! Wrong color…
Hello – I just received my order for item #425-302, the Miss Trish of Capri Platform Beach Sandal. (Order number ending in 139.) These sandals are supposed to be WHITE, and the box says they are white – however, the shoes inside are BROWN. I did not want the brown. I already own the brown. As these shoes are on a very deep clearance, if I return them, half of the price will be charged for the return shipping cost, which is not fair when HSN clearly sent me the wrong shoes. As there is only one pair left (supposedly) in white in my size, I went ahead and ordered them. But I do not think it is fair that I am essentially stuck with paying for another pair when HSN sent me the wrong shoes. :womansad: Another example of workers not inspecting returned items.
Hello @Seachai, I’m so sorry you’re disappointed in your sandal. The over toe band is white and the insole is brown on both versions. I waived the return s&h should you choose to return the order for a full refund. Sadly, the Starfish white is not available in a white insole. I’m sorry there are no other options.
It’s a 6″ Minc machine from Anna Griffin and American Crafts with lots of great content!
It’s the foiling machine, like the Minc
Posted in Customer Service
05.11.15 12:49 AM