Help with a return
I returned 2 Colleen Lopez blouses and the Heidi Daus “Vine and Divine” bracelet in a single package as they were all received together in one package. I believe HSN received the return today. In my order history, the 2 blouses are marked “Returned;” but the bracelet is not. I did write clearly on the box that it included 3 orders and enclosed the 3 separate return slips as I had lost my original packing slip. (What’s especial strange about this is that I used the return shipping label for the bracelet since I had to have return labels sent to me.) What should I do now?
Thanks, Erica. I know I tucked the bracelet box in between the two blouses to protect it. Hopefully, it will turn up. If not, I’ll let you know.
Posted in Customer Service
09.16.17 6:08 AM