Help, trying to ship to dorm room, can't enter #
I am trying to ship my son a gift for his birthday. I entered his address, which includes a suite #. After I paid, the address only shows his building address and not his room number. Help!
@tincher2004, I’m sorry you weren’t able to response sooner. The order has been processed after midnight. But, there is still hope!
When the order ships you will be notified with a tracking number. With the tracking info, you or your son can contact the carrier and provide them with the suite number.
Thank you so much! That is extremely helpful.
Sorry, I tried to answer you yesterday but it appears my message didn’t go through. My order number is ***, please cancel or add 560-218B to the address
***EDITED BY HSN: Order number removed for your account security***
Yes, please cancel the order if you are not able to add to the address
@tincher2004, I’m terribly sorry his address wasn’t reflecting the full address. I’ll be glad to cancel the order for you and reinstate the coupon. Would you like for me to go ahead on that?
Please, give our CS Dept. call at: 1-800-933-2887 from 8 a.m. – 1 a.m., EST., to assist in placing your order. I greatly apologize for the inconvenience.
Posted in Customer Service
04.19.18 7:14 PM