Help before the new Arcade System changes
I previously asked this question (three times), but received no response….
Some games allow players to keep and accumulate points until the player submits– like Bubble Boo and Tumble Tiles. Will the transfer to the NEW SYSTEM keep our place/progress in these games? Or will we need to “SUBMIT” before the change to keep from losing all of our scores from levels completed?
Can you please let us know?
Another helpful member suggested I try this forum since I did not receive replies on the Arcade forum.
- This topic was modified 1 year, 5 months ago by Gingertaffy.
I totally think you’re right. Thanks!
@gingertaffy I’ve emailed the Arcade Team to see if I can get a more definitive answer. I don’t think Jordan really understands what you’re asking. Hopefully, I’ll hear back Monday so we’ll know before the changeover on Tuesday. I’ll post back here if I get an answer.
Just got this answer from the Arcade Team:
I completely understand, I saw this question on the back end here. Our tech department had replied stating everything carries over- I’ve asked for clarification on the cookie based games.
Personally, I’d recommend submitting the games before the change over. I could yet be surprised, but I wouldn’t expect the active games to move over.
I’ll let you know if I hear anything different!
I’ll let you hear if I hear any more.
Jordan, she is not asking about her ticket history, we know from past updates that is preserved.. She is asking about being mid game playing Bubble Boo and Tumble Tiles (which take more than one day to play) . These 2 games remember where you left off BEFORE submitting a score for tickets. I suspect an update will be done on all existing games due to flash player support issues. If that’s the case, since she hasn’t submitted a score she will loose that game’s tickets if she doesn’t submit a score.
To VelveteenRabbit7 and Lizzie818,
Thanks so much for the advice and the help. I probably didn’t explain it well enough, but I really appreciate that you both understood my dilema.
I decided after all of the effort to complete the games, I would just submit and take my tickets before the change over. Just didn’t want to risk it since Tumble Tiles is definitely a time commitment.
Thank you so much for getting back to me. And if there is a response from the Arcade support, hopefully it will help someone else!
Best to you both,
Gingertaffy, you should absolutely submit your score on the evening before the change. I guarantee you if you don’t you will loose your game and the 300 tickets. As Jordan stated your lifetime tickets will carry forward.
We’ll look into this and reach out to you if those games will be affected.
Thank you for getting back to me… but these two games allow you to accumulate your score until you’ve played all of the levels. So, you don’t really finish the games and take your scores until you click “Submit”.
These games can take DAYS to get to the final levels… so you don’t submit your score until you’re done.
So, I’m asking if my scores in these two games will be wiped out during the change and do I have to submit my score before I want to– in order to get my tickets.
If you try playing Tumble tiles, you’ll see what I mean. You could play the first level, then log out… and come back to pay the 2nd level, etc. But you don’t take your score until the end (and there are 128 levels!)
Ideally, my play would still be in place without having to to take my score before I want to. But I’d rather take my score as-is than lose them in the Arcade system change.
If you know that, please let me know?
@gingertaffy, I’m sorry you weren’t able to get an answer. In the Sneak Peak announcement, they addressed that “Current tickets, lifetime tickets, and scores will be carried over with migration to the new Arcade.” Your accumulated game points should carrier over in the update as well. As we get closer to the 7th, we will address things to look for in the new update. I hope this info helps.
Posted in Customer Service
11.06.17 10:11 PM