FREE S & H
I saw that S&H was free if you purchased $99 and over. I did purchase over and was still charged S&H. Could you please explain if I misunderstood of if you can correct for me? Thank you so much.
I just went back to the Order page for the five items I purchased and it says I’m being charged $8.00. Needless to say I don’t understand. Either way I don’t believe I should be charged.
Sarah, about half way down on the opening page it says Free S&S on purchases over $99 for clothing, shoes and accessories. There was no stipulation for Clearance, Sale or Regular priced items nor did it say that Jewelry wasn’t an accessory. I don’t understand. Please advise. Thank you so much.
The shipping promotion today is for $5.00 shipping on your whole order. I checked your orders and do see you’re being charged correctly. 🙂
Posted in Customer Service
02.07.18 11:57 PM