Flexpay and waitlist.
Hi, I have two orders that are on waitlist. They are not expected to ship until early October. I put the first payment thru in August at time of ordering but you have not put that payment thru yet. I have another payment due at the end of September which is prior to when they are expected to ship. Do I pay that payment by the payment due date or do I wait for shipment? Please let me know the procedure I should follow. Thanks, Sarah
Thank you Erica. Looking forward to my orders. Sarah
Hi ! We will not charge your first payment until the order actually ships out. Once the first payment is made, your remaining FlexPays will automatically be scheduled 30 days apart. This means the original payment schedule will change based on when the order ships/is charged.
Posted in Customer Service
09.14.16 8:58 PM