I was under the impression that If you purchased an item say on the 15th of the month, you have until the 15th of next month for the next flex pay. Today I noticed items that I had purchased on the 1st of the month, due on the 30th of next month. I have never noticed this before. So the items I purchased yesterday are due the end of the month. That is an issue with me doing further business with HSN, I get paid once a month, and that would put it due a day prior to getting paid. so this evening, I cancelled everything I purchased this morning in order to make the extra payment due this month on the items. I guess the 4 flex pay did nothing for me this month! I will continue to play games, but my buying days are over. Thanks HSN.
Unlike QVC which doesn’t calculate their easy pay date until the item ships, HSN calculates it based on the order date. So if you order an item on flex pay on July 1st, the next flex payment will be due on July 31st so 2 payments in 1 month since July has 31 days.
I’m sorry for the confusion regarding your FlexPayments, . FlexPays process every 30 days. So the process date may be different each month (including 2 in 1 month if it falls within a 30 day period). You can always view your FlexPay schedule online, or if you have questions we are here to help!
Posted in Customer Service
07.02.16 11:47 PM