Flex pay option is a scam!
Tried buying a bed for my daughter, got to the last step and my card was declined. I check my bank account and my money is GONE! Why?! They literally denied my card but took my money. I need my money back ASAP because this is not okay. People have lives, and if you’re gonna deny people DONT TAKE THEIR MONEY. I WILL BE CONTACTING THE BBB! Someone with HSN needs to correct this immediately.
- This topic was modified 6 months, 2 weeks ago by kjohnzz14. Reason: For got to choose notify by email option
I’m sorry to hear this order was declined, kjohnzz14. When an order is placed, we authorize the bank for the funds. If it is canceled, we send a release to the bank immediately but the actual release time depends on their policies. Most banks release funds within 72 hours, but you can check with your bank for their specific time frames.
Posted in Customer Service
10.03.18 3:42 AM