Finally able to sign in…. (mad as ****)
I had contacted several people for many months about the issue of signing in to community area. I heard, we’ll get back to you, or it’s your settings, too many excuses and it wasn’t resolved. Until, today I decided to try again… I’M IN!!!!
Now, the only game I can play on iPad is spin to win… I’m so sick of no one knowing what the others are doing. When changing settings or algorithms you should ALWAYS do it on test computers. Do it as a shadowing system so you can see where your newest settings fail, needs work on. If you are doing that, then fire the person, obviously I’m not the only one who’s had and having the same issues.
I don’t need any canned responses, I’ve had too many of those for over many many months. I’m tired of the person I talk to say, “I’ll try to help you.” Then, when they get tired or can’t figure it out, they say “it’s not my department I usually work in, but will give it to some one in tech department.” Then it dies there. Then, I call back…SURPRISE SURPRISE there’s no notes in the system..
Now… I would appreciate if you could get the games to play again. I would appreciate the puzzle to work…
I’m sure this will just be pushed off onto someone else, then will get lost. I expect that will happen, so I’ll c&p it just to make sure it doesn’t and I have a copy 😐
Very very disappointed in how HSN has been treating their long time customers and long time players
Try accessing the arcade through your browser not the app. There are tons of problems with the arcade and ipads. Hopefully this will display at least a couple of games. Also try changing your “view” to desktop instead of mobile. You can do this in browser settings.
Hi MamaCK, were you ever able to access the games again?
Posted in Customer Service
09.08.18 2:40 AM