My favorite hearts keep disappearing every day. It takes me forever to redo them, and it’s hard to remember all of them. Also, I can’t select the out of stock items as favorites once they disappear. Is this a common technical issue? Or if someone in my family logs into their account on the same device…does that erase my hearts?
Hello , you hit the nail on the head. It will likely affect your Favorites if another person uses your computer on HSN. It is best to always sign out when you leave the site and then others can sign into their own account. As long as the item appears online, you should be able to mark it a a Favorite. I hope this is helpful.
Posted in Customer Service
01.31.16 11:59 AM