Duplicate Order Received
I received two of the same item, but I ordered only one. They were in separate boxes that came by UPS on the same day- – same time – same truck. One had the UPS tracking number for the one I ordered. The other one had a different UPS tracking number. The shipping slips in the boxes looked the same with the same Order Number. I was charged for only one item. What do I with do with the extra item ?
I saw this post and the same thing happened to me so I thought they’d let me keep the duplicate as well… nope they’re sending a prepaid return label and I have to return it.
Wow! And that’s not some cheapy item either – score! :womanvery-happy:
Thank you very much for your help.
Wow, now that’s good customer service. When I received the wrong item twice, I was told I had to return in order to be refunded. No apology, either.
It is item 458990 Wolverine F2D Film Converter
, I’ll be happy to look into this for you. Can you let me know which item this was?
I’ll be anxious to hear how you like it. I sure hope that it works out. I’ll keep an eye out for a bracelet.
Thank you so much for answering my question and for others you have helped me with….My ring should deliver today or tomorrow,so I will come back and let you ladies know my thoughts on it when I get it.:smileyvery-happy:
I am on a bargain hunt again today.Trying to find a cuff or bangle bracelet to go with my ring.:smileywink:
Posted in Customer Service
08.05.15 2:25 PM