Disappointed in HSN and QVC Merger
I agree with other comments on the merger – I do not see it as a positive move. HSN, you are diluting your brand by sharing vendors with QVC. I don’t want to see the same products on both networks. I tune in for very specific products on each channel. Why is HSN now selling Dooney, Doll10 and IT Cosmetics, among others? And, not a big selection of Dooney. Where is Giuliana Rancic, Hal Rubenstein, Niki Poulous, etc.? I realize vendors move to different networks as Serious Skin Care and Victoria Wieck are now on Evine, but it makes no sense to have the same products running on both QVC and HSN. I was extremely disappointed when Vince Camuto left HSN and went to QVC. There are no longer the great sales on VC, nor is there the selection of colors and widths. I have several pairs of Vince Camuto shoes and boots I bought from HSN. Have not purchased any VC from the Q as their prices are not competitive. And it woild be nice to know why a vendor is leaving or when? Please put out a notice on Facebook, for example, Guiliana is moving on to start a new business adventure, or whatever the reason may be. Don’t just leave us hanging…we are loyal customers.
Hi @wep2010, I appreciate your feedback regarding some of the changes we’ve gone through and really appreciate all of our loyal customers hanging in there with us. I wanted to let you know that Giuliana is still with us and will be on air on 1/31/19 starting at 12am ET with a Today’s Special.
Posted in Customer Service
01.25.19 7:09 PM