I ordered item 468972 on sept 4 during the savings frenzy. Today I received an email stating items have shipped and I noticed it was the only item not listed (I ordered several items that day), so I checked my order status and it’s completely missing, not even showing that it was ordered at all! Whats happening?
Sorry to hear this went missing @jazzy333. I checked your account and it is nowhere to be found so I’m not sure what happened. I went ahead and added $5.00 Spendable Kash to your account to honor the frenzy deal, so you can go ahead and order it again with the kash added. 🙂
thanks so much lizzie I was really confused! I hope they can fix it also!
jazzy333, that happened to me during the last savings frenzy. I think it had to do with using flexpay and the flex pay ended up being too small and it just blanked the order. Not sure if that’s what happened to you or not. Hopefully, the mods can get it ordered for you at the price you expected.
Posted in Customer Service
09.06.17 11:24 PM